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RETURN & REFUND POLICY

Effective Date: May 13, 2026

Thank you for shopping with MediaAura Store.

For any question regarding returns, refunds, cancellations, damaged items, delayed orders, or exchanges, please contact us immediately:

Business Address:
57 Avenue Nationale, Arnage, 72230, France

RETURNS

Customers may request a return within 14 days after receiving their order.

To be eligible for a return:

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged, defective, or incorrect, contact us within 48 hours after delivery with photos of the issue.

REFUNDS

Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds are processed to the original payment method within several business days.

CANCELLATIONS

Orders may only be canceled before shipment processing begins.

Cancellation requests must be sent as quickly as possible to:
help.mediaura@gmail.com
help.mediaura@gmail.com

CONTACT

MediaAura Store
57 Avenue Nationale, Arnage, 72230, France

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